70362: Columbus, OH – IT – DAS – Program Manager 5/PM5

·        Accountable for delivery of all work tasks identified in the program plan.

·        Responsible for the capture and reporting of required program management metrics.

·        Adjust and revise estimates when necessary.

·        Ensure all changes to scope follow processes and are documented.

·        Ensure new estimates are approved by the client and agreed upon.

·        Adjust and revise estimates when necessary.

·        Manage, and track the program progress against the program plan.

·        Monitor project milestones and phases to ensure the project is on schedule.  Take corrective actions if a project begins to slip its schedule.

·        Prepares status reports on a periodic basis for program team, team leads, group leads, and program manager and appropriate stakeholders.

·        Plan, organize, prioritize, and manage multiple work efforts across application teams.

·        Develop the detailed program plan for the enhancement or development effort

·        Accountable for the final program management evaluation review with stakeholders for approval upon program completion.

·        Responsible to tailor and baseline all program templates.

·        Accountable to schedule or monitor status reviews, peer reviews, program management inspections, and software quality assurance work product and process reviews with the appropriate designated resources.

·        Notify team leads of project timelines, milestones, phases, work requests target dates, and approved executable work package.

·        Communicate and work with users and client as necessary.

·        Coordinate and present proposals to agencies as necessary.

·        Analyze and distribute reports on program metrics associated with work items related to improvement measures.

·        Ensure processes and activities are followed.

·        Accountable for the approval and sign-off of the program plan with customer representatives, such as portfolio managers, and all affected program stakeholders.

·        Accountable for management of scope for the program and gaining agreement and approval of scope changes with customer representatives and affected stakeholders.

·        Build and maintain relationships with key stakeholders and customer representatives.

·        Direct work planning and scheduling design work.

·        Manage, and track the program progress against the program plan.

·        Serve as the primary point of contact for all program-related issues and resolution of issues.

·        Coordinate and present proposals to agencies as necessary.

·        Identify and manage program risk and develops risk mitigation strategies, track to closure.

·        Ensure team leads adjust and revise estimates when necessary.

·        Anticipate issues and proactively address them. Resolve conflicts with sensitivity and tact.

·        Coordinate the establishment of program standards and program specific procedures with team leads.

·        Responsible for project compliance with standards and procedures.

·        Responsible for the capture and reporting of required program management metrics.

·        Responsible to tailor and baseline all program templates.

·        Develop and facilitate achievement of program service commitments and performance metrics.

·        Ensure that tasks provide value and support the strategic direction of the program and meet service commitments; conduct reviews with agencies.

·        Accountable for the final program management evaluation review with stakeholders for approval upon program completion.

·        Communicate effectively with customers and software / hardware suppliers supporting the State as appropriate.

·        Identify and track issues.

·        Balance workload with program members’ capacity.

·        Communicate to team members how their work assignments relate to and help achieve program objectives.

·        Plan program specific training and orientation needs.

·        Accountable for activities with excess delivery cycles of 8 to 12 months.

·        Manages, coordinates, and establishes priorities for complete life-cycle of projects including the planning, design, programming, testing, and implementation of business solutions designed to meet requirements of various departments in the company, such as distribution, finance, and manufacturing.

·        Designs project plans, which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel.

·        Proven experience with a technical specialty across large and complex implementations and systems.