Agency Department of Admin Services OAKS
Job Classification Business Analyst 5 BA5 Senior Business Analyst
Not to Exceed Rate $97.34 (Due to the high level technical nature of the role DAS recognizes that certain aspects of this role may fall outside the typically BA5 responsibilities. Because of this bids that exceed the NTE rate will not necessarily be disqualified.)
Will Close to Submissions on: 6/21/18 at 10:00 am
Responsibilities
• Participates across multiple projects, appropriately balancing priorities and deliverables
• Facilitates interactions with agency business/ functional stakeholders to understand business / functional needs
• Performs analyses and identifies possible system functionality enhancements
• Documents business / functional requirements and/or user stories and develops/ proposes solutions
• Manages stakeholders’ expectations and priorities; negotiates design aspects that meet or exceed needs
• Supports adherence to project timeline, cost, scope, and quality
• Documents work flows / processes using accepted workflow tools (e.g. Visio)
• Translates requirements, produces feasibility reports, and supports solution design
• Fosters collaboration with stakeholders throughout project life cycle
• Serves as subject matter expert for the project team and for QA
• Facilitates communication of issues / expectations between internal and external teams
• Supports Test Lead; develops test scenarios and test cases; assists with data validation
• Negotiates possible solutions to problems and recommends needed system changes
• Creates/ monitors specifications and requirements for internal/external project team members
Skills
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio)
• Ability to develop requirement documents and user stories
• Advanced data analysis skill
• Advanced level of investigative, analytical and problem-solving skills
• Strong oral and written communication skills
• Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions
• Advanced ability to set goals and handle multiple tasks, clients, and projects simultaneously
• Advanced ability to translate business needs and problems into viable/accepted solutions
• Ability to appropriately balance priorities, deadlines, and deliverables
• Ability to work well within a team environment and participate in department/team projects
• Ability to balance detail with organizational goals/objectives
• Ability to manage multiple projects or teams and set applicable goals
• Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines
Qualifications
• Bachelor’s degree or equivalent related work experience
• 5+ years IT-related experience
• Knowledge of ITIL services framework is a plus
• Experience in Digital Transformation specifically in Identity and Web Applications and Portals a plus
