Job Classification: Program Manager 2/PM2 : Engagement Manager
Supplier List: MBE
Contract Length: thru FY18- extensions possible
Interview Process: Candidates must be available for onsite interviews- local candidates preferred
Will close to submissions on: Monday 1/29 @ 10AM
Note: A PO may take up to 3 weeks to procure- please set this expectation with candidates during the submission/interview process.
Position Description:
The engagement manager position be housed within the Infectious Disease Informatics and Vaccine Preventable Disease Epidemiology (IDIVE) section of the Bureau of Infectious Diseases (BID). The position will assist the IDIVE manager by acting as ODH’s project manager for the infectious disease reporting system project. This includes contributing to a successful relationship between ODH and the vendor; giving the IDIVE manager the information needed to ensure services delivered by the vendor conform to what has been contractually agreed between ODH and vendor; assist with monitoring the delivery of services against agreed schedule, quality, and scope; making recommendations about vendor resource planning and addressing resources performance issues; and reporting to BID on project performance (services delivery, progress, economics, etc.).
Requirements:
. 7-8 years of IT Project Management experience
. 4-year college degree or equivalent technical study
. Project Management Professional (PMP, PMI) desired, but not required
Candidates must have proven work experience with the following responsibilities:
. Responsible for the development of estimates for the enhancement or development effort in planning, analysis, design, construction, testing, and implementation
. Accountable for delivery of all work tasks identified in the program plan
. Responsible for the capture and reporting of requirements program management metrics
. Adjust and revise estimates when necessary
. Ensure all changes to scope follow processes and are documented
. Ensure processes and activities are followed
. Build and maintain relationships with key stakeholders and customer representatives.
. Serve as the primary point of contact for all program-related issues and resolution of issues.
. Anticipate issues and proactively address them. Resolve conflicts with sensitivity and tact.
. Communicate effectively with customers and software / hardware suppliers supporting the State as appropriate.
. Identify and track issues.
. Accountable for activities with excess delivery cycles of 8 to 12 months.
. Agile and Scrum environments
Desired Skill Sets to include:
• Ensure new estimates are approved by the client and agreed upon.
• Adjust and revise estimates when necessary.
• Manage, and track the program progress against the program plan.
• Monitor project milestones and phases to ensure the project is on schedule. Take corrective actions if a project begins to slip its schedule.
• Prepares status reports on a periodic basis for program team, team leads, group leads, and program manager and appropriate stakeholders.
• Plan, organize, prioritize, and manage multiple work efforts across application teams.
• Develop the detailed program plan for the enhancement or development effort
• Accountable for the final program management evaluation review with stakeholders for approval upon program completion.
• Responsible to tailor and baseline all program templates.
• Accountable to schedule or monitor status reviews, peer reviews, program management inspections, and software quality assurance work product and process reviews with the appropriate designated resources.
• Notify team leads of project timelines, milestones, phases, work requests target dates, and approved executable work package.
• Communicate and work with users and client as necessary.
• Coordinate and present proposals to agencies as necessary.
• Analyze and distribute reports on program metrics associated with work items related to improvement measures.
• Accountable for the approval and sign-off of the program plan with customer representatives, such as portfolio managers, and all affected program stakeholders.
• Accountable for management of scope for the program and gaining agreement and approval of scope changes with customer representatives and affected stakeholders.
• Direct work planning and scheduling design work.
• Manage, and track the program progress against the program plan.
• Coordinate and present proposals to agencies as necessary.
• Identify and manage program risk and develops risk mitigation strategies, track to closure.
• Ensure team leads adjust and revise estimates when necessary.
• Coordinate the establishment of program standards and program specific procedures with team leads.
• Responsible for project compliance with standards and procedures.
• Responsible for the capture and reporting of required program management metrics.
• Responsible to tailor and baseline all program templates.
• Develop and facilitate achievement of program service commitments and performance metrics.
• Ensure that tasks provide value and support the strategic direction of the program and meet service commitments; conduct reviews with agencies.
• Accountable for the final program management evaluation review with stakeholders for approval upon program completion.
• Balance workload with program members’ capacity.
• Communicate to team members how their work assignments relate to and help achieve program objectives.
• Plan program specific training and orientation needs.
Justification:
This position will contribute to the successful build and transition to a new integrated infectious disease reporting system by ensuring accurate communication between ODH program and the selected vendor, monitoring the vendor's work product and comparing it to project expectations, and helping the IDIVE manager ensure the new integrated infectious disease reporting system is delivered on-time, within cost, and with all promised functionality.
