Job Title: Data Entry Operator 1 (DE1)
Role: DE1 is requested from January 15, 2018 to June 30, 2018
ALPS Project: DOT Staff Augmentation
MBE/Open Market: MBE
Interview: Onsite only- local candidates Please submit resumes in a word document and remove all candidate personal (phone email)and vendor information.
Will close to submissions: Tuesday 1/9 @ 10AM
PLEASE DO NOT reach out to ANY individuals at ODOT regarding this posting nor candidates for this posting. All questions/comments/etc. must be directed to the MSP Team, specifically, Andy Hovest. Thank you in advance for your cooperation and support on this.
Requirement Description:
The candidate will be supporting The Ohio Department of Transportation’s Division of Opportunity, Diversity & Inclusion.
The Division of Opportunity, Diversity & Inclusion is seeking a self-starter with the ability to problem solve and multi-task. The ideal candidate will have the following skills:
Professional, customer service oriented, quality focused with the ability to communicate effectively in person, as well as by phone and email correspondence. The ideal candidate will possess a clear technical understanding and be a quick study.
Requirement Description:
• Provide Customer Support & Services to users for web based system.
• Assist vendors with submitting Certified Payrolls in XML format using the online Civil Rights & Labor (CRL) system.
• Analyze and troubleshoot payroll in Excel & XML files.
• Provide solutions to import payroll XML files into CRL.
• Set up vendor user access to CRL and provide instructions/guidance to vendors for payroll submission and subcontractor payments.
• Troubleshoot questions from various customers (Vendors and Contract Compliance Officers) experiencing issues using CRL via telephone and email support inbox.
• Comprehensive PC skills.
• Able to follow written and spoken instructions.
• Minimum of 25 wpm.
• Ability to accurately enter information into a computer, accessing information from a computer, and verifying information on a screen.
• Duties involve utilizing automated equipment, including electronic keyboard, display screen, and sorted memory to perform.
Experience:
• Data Processing skills, i.e. extracting, collecting, and sorting data to produce meaningful information.
• Expertise with web based submission software, trouble shooting techniques tried and used, and experience in working in spreadsheets such as excel.
• Previous experience working with XML files.
• Ability to problem solve and multi-task.
• Ability to develop strong client and working relationships with the team.
• Professional and customer service oriented with the ability to communicate effectively.
• Microsoft Word, PowerPoint.
• Microsoft Excel.
• Must have strong communication skills; both written and spoken.
• Must have ability to work in a team environment as well as work independently.
• Availability to work core hours (40 hours per week) 8:00am-4:30pm.•
Mandatory Requirements/Time:
• Associates Degree or equivalent work experience
• 2 years’ experience hands-on expertise with Microsoft Office products including
Desired Skills/Time:
• Experience working with government agencies is a plus
