Job Classification: Program Manager 5 / Organizational Change Management Practitioner
Primary Work Location: Downtown Columbus, and 4200 Surface Road, Columbus
Interview Process: All interviews must be conducted on-site- work will be onsite
Role: The purpose of this position is to lead the organizational change management efforts for a large scale business improvement and technology project. This position will provide expertise support and manage the work plans for organizational change, communications, customer service, training, and agency readiness.
Will Close to submissions on 1/15/18 at 10:00 am
Requirement Description:
1. Create and manage OCM strategies and plans that include the State’s recommended approaches for business process improvement, business readiness, communication, and training activities.
2. Partner with primary sponsor(s) on assigned projects to prepare, manage and reinforce organizational change management practices.
3. Manage communication planning, development, distribution and feedback mechanisms for assigned projects.
4. Serve as a liaison with different project teams and business units for the development and distribution of key messages.
5. Develop and manage ongoing communications with agency liaisons.
6. Monitor, administer and update OCM assessments and readiness surveys.
7. Coach business leaders in the development of resistance management plans.
8. Assist the business with mapping new processes and identifying impacts.
9. Plan and conduct As-Is/To-Be Transition Workshops.
10. Identify skills gaps and develop action plans.
11. Track agency readiness and adoption metrics. Provide recommendations for improvements.
Skills and Abilities:
During the interview process, the resource consultant must demonstrate competence/experience in their specific area(s) of project assignment. The resource’s experience must also be documented for review and verification.
1. Must have strong communication and collaboration skills and experience.
2. Must have excellent oral and written skills, and possess strong meeting and work session facilitation skills.
3. Must have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines.
4. Must have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
5. Must be knowledgeable in the English language/speak clearly and understandably use the English language.
Mandatory Requirements/Time:
1. At least 5 years of developing and implementing organizational change management plans.
2. At least 5 years of experience creating and managing project tasks.
Desired Skills/Time:
1. Have worked on an IT-related project.
2. Government, higher education or large corporation experience.
3. Knowledgeable of PROSCI’s organizational change management methodology.
4. Familiar with the procurement process of buying and paying for goods and services.
