47133: Columbus, OH – IT – EDU – Technical Writer 4/TW4

Job Title: Technical Writer 4 / TW4
Interviews: First round phone. Possible second round onsite.
Will close to submissions: Thursday 6/15/17 at 10:00am EST

Position Overview
ALPS Project Name
EDU – ED System of Tiered E-Plans and Supports ENH
Job Title / Job Code:
Technical Writer 4
Selected Vendor List:
MBE Only

Estimated Position Start Date:
07/01/2017
Estimated Position End Date:
06/30/2018 (possible extension)
Position Hours
2080
Anticipated Hours Per Week
40
# of Positions Requested
1

Position Location Information
Agency Name:
Ohio Department of Education
Division
Information Technology Office
Address
25 South Front St., Columbus, OH 43215

Position Description:
Description of Duties (Primary & Secondary) –

1. Meeting Notes – 20%
2. Technical and Business Documentation – 60%
3. Participation in JAD session – 20%

Experience Requirements:
7+ years of professional experience performing the following functions:
-Developing, enhancing, and maintaining user documentation for multiple applications including documentation required for the operations provider.
-Developing on-line source documentation as appropriate.
-Maintaining documentation libraries and subscription lists.
-Identifying, creating, revising, and maintaining documentation and templates needed by the Application Teams.
-Ensure appropriate control access/use of documentation materials.
-Maintaining application and user documentation.
-Researching and completing documentation service requests.
-Working with Application Team members to enhance their understanding of end-user and technical documentation.
-Communicating accurate and useful status updates.
-Following quality standards.
-Strong communication skills; both written and spoken
-Microsoft Word, Excel, Visio
A description of the team the candidate will be working in.
A Technical Specialist 4 will be brought in to facilitate a minimum of 7 workgroups and perform a business analysis and come up with a vision of how the system can be developed and what functionality it should offer.

This candidate will be responsible for assisting the Technical Specialist 4 and documentation. The content of this document will be used as the guiding documentation for a vendor to come in and complete the work outlined in the document.

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