Job Title: UX Information Architect
NFP Rate: $118.65
Will close to submissions: Tuesday 1/28/2020 at 10:00am EST
Interview Process: Possible first round to include 15 minute phone call. 2nd round mandatory onsite one hour interview.
Interviews to be conducted week of Feb 3. Position is on-site only, no telecommuting.
Work Location: 30 W. Spring St., Columbus Ohio
Expected Duration: 12 months. Will require additional Budget and Finance Approval for transition to Fiscal Year 2021.
The UX Architect is responsible for creating innovative solutions to improving the User Experience for customers when working on BWC’s web platform. This person will help to make the customer experience more accessible, usable, and reliable. This role will work closely with a team of product managers, designers, developers to create holistic customer experience solutions for responsive web design. Attention to detail, critical thinking, and a keen respect for the customer is required.
Responsibilities
- Work with BWC business units, external customer groups, and BWC development staff on understanding and defining UX improvements for BWC’s external web presence
- Work on Agile teams, where your role will be to advocate for the user’s needs and collaborate with the Product Managers to develop features that align to the needs of the user
- Create sketches, journey maps, storyboards, user flows, and other design artifacts to effectively communicate interaction, application design concepts and details
- Prepare UX documentation (navigational flows, clickable prototypes or wireframes, mock-ups, use cases, task flows prototypes, etc.) to be used by the development team
- Create the user experience and information architecture for digital experiences; define functionality, navigation, and interaction models through page level wireframes, site-maps, use cases, and functional requirements in an agile environment
- Create prototypes (low and high fidelity) to communicate micro interactions
- Document and communicate complex, data-driven experiences with attention to detail
- Lead and facilitate brainstorming and sketching sessions with product teams
- Collaborate with other UX team members and stakeholders to understand and design based on user and business needs as well as technical considerations
- Plan and design responsive web applications
- Provide and receive UX feedback to/from peers
- Participate in concept testing, usability testing and analytics to understand target audiences’ needs, tasks and goals
- Collect and action UX feedback from customers/end users and manage changes to UX deliverables throughout the project lifecycle
- Establish and promote design guidelines, best practices, and standards
- Mentor and coach BWC staff in understanding and building better UX designs
Requirements
- 3-5 years relevant experience in user experience architecture (Information Architecture)
- Portfolio of work that demonstrates ability to create understandable, well-thought wireframes and experiences
- Demonstrated ability to document complex, data-driven designs
- Significant experience documenting user interfaces with Visio, Sketch, Lunacy, InVision. or similar tools
- Significant experience developing interface mockups and annotated wireframes
- Solid understanding of UX principles
- Experience working in an Agile environment preferred
- The ability to understand complex systems and large sets of data
- Document and communicate complex experiences with attention to detail and justify UX decisions and rationale
- Excellent written and verbal communication skills
- Understanding of accessibility standards and considerations
- History of defining application functionality and creating interfaces in the absence of business requirements
- Solid understanding of principles of information organization and user interface design
- Prototyping skills
