Job Title: Help Desk 3
NFP Rate: $34.68
Will close to submissions: Friday 3/8/2019 at 10:00am EST
Interviews: Onsite only.
These are short term assignments tentatively scheduled to start on March 13th and end on May 13th. Preference will be given to local candidates who can start a new project quickly.
The candidate will be responsible to perform the following tasks:
• Provide IT call center support and service to information system users.
• Image computers using Smart Deploy imagining tools.
• Install both network and local printers.
• Maintain security software.
• Use remote tools to both help train and resolve system issues.
• Provide high level of customer service.
• Generate support events (Tool: ServiceNow) tickets for both client services and other IT groups.
• Microsoft Windows OS 7 and 10 (3 years Required)
• MS Office Suite 2013, Office 2016 Pro Plus (3 years Required)
• SCCM and Active Directory (1 Year Nice to Have)