Agency Department of Admin Services OAKS
Job Classification Business Analyst 5 BA5 Program Analyst
Work Location 30 W Spring St. Columbus OH
Will Close to Submissions on 6/21/18 at 10:00
Responsibilities
• Validates that program milestones are met according to approved budgets
• Conduct operational analysis; provides reports and provides recommendations for change as needed
• Develops / manages relationships/expectations with internal and external stakeholders
• Collaborates with procurement and other key stakeholders on contract matters
• Works with program senior leadership and designees to monitor and report on program financials and other health metrics
• Manages and reports on invoice processing and validation of invoices against deliverables
• Monitors vendor SLA / SLO process compliance and overall compliance
• Develops and presents financial and operational reports for program leadership
Skills
• Strong understanding of and experience with process improvement and process mapping
• Project management
• Client relationship building
• Working knowledge of change management and human capital strategies
• Understanding of data analytics and analytical tools
• Excellent computer skills in a Microsoft Windows environment
• Effective oral and written communication
• Excellent interpersonal skills
• Evidence of the practice of a high level of confidentiality
• Excellent organizational skills
• Strong leadership skills, dependable, curious, matrix-oriented, a visionary, solution oriented, delivers exemplary customer service and quality focused
Qualifications
• Bachelor's degree in business, or related discipline
• MBA or a minimum of 5 years' combined experience in requirements development, operations analysis, business management consulting, or a related discipline
• Experience developing and implementing Standard Operating Procedures (SOPs) Digital program / project experience is a plus
• Digital program / project experience is a plus
