Job Title: Product Specialist 1/PS1
Interviews: In-person preferred
Shift: This position will be 1st shift (7a-4p) Friday thru Tuesday. Please confirm shift with candidates prior to submission
Position will extend thru FY19
This posting will close to submissions on: Wednesday 5/23@ 10AM
This is a re-post of 53083
1st Shift
** This position will be Friday – Tuesday 7AM-4PM
25% Manage, monitor, and analyze mainframe and distributed systems batch workload, job abends and communicate with programmers to resolve issues.
75% Schedule jobs and make schedule modifications.
. Experience with BMC Control M/EM, JCL, SDSF preferred. Also Remedy, SharePoint experience a plus. Mainframe experience a plus, but not required.
. Detailed Day-To-Day Job Duties to be performed:
Manage batch workload in Production Control for both mainframe and client server
applications. Identify and fix common a bends, alert support staff when problems
develop, escalate issues to management when SLA's may be jeopardized, and
document all issues in writing. Clear and effective written and verbal communication
skills are required. Efficient use of system tools (i.e. Time Sharing Option/Interactive
System Productivity Facility (TSO/ISPF), Job Control Language (JCL), and BMC's
Control-M/Enterprise Manager or similar job scheduling tools.
REQUIRED Skill Sets: 2-5 years experience in the following:
1. Skill in managing batch workload on AJF for both mainframe and client server
applications.
2. Expertise in identifying abends and using JCL to fix those abends.
3. Capacity to analyze alert messages and/or shout messages to determine severity,
and follow escalation procedures when SLA's may be jeopardized.
4. Ability to clearly and effectively communicate verbally to support staff when
problems develop.
5. Ability to clearly and effectively communicate in writing a summation of a problem
with pertinent details.
6. Proficient in using TSO/ISPF to analyze status and identify issues with batch jobs.
7. Capability to recognize server problems by utilizing Nagios, IP Monitor and Tivoli.
8. Efficient in using BMC Control-M for managing batch jobs.
9. Efficient in using BMC Enterprise Manager or managing batch jobs.
1. Expert ability to analyze and manage batch workload on AJF for both mainframe
and client server applications by using both BMC Control-M and EM tools
respectively.
2. Expert level in identifying and fixing common abends using JCL.
3. Familiarity with batch job alert messages and shout messages coupled with the
ability to determine severity, follow escalation procedures when SLA's may be
jeopardized.
4. Ability to clearly and effectively communicate verbally to support staff when
problems develop.
5. Ability to clearly and effectively communicate in writing a summation of a problem
with pertinent details.
6. Proficient use of system tools (i.e. Nagios, IP Monitor, Tivoli, Time Sharing
Option/Interactive System Productivity Facility (TSO/ISPF), Job Control Language
(JCL), and BMC's Control-M/Enterprise Manager or similar job scheduling tools.
7. Familiarity with BMC ITSM/Remedy system
