48988: Columbus, OH – IT – Data Center – Technical Specialist 4/TS4

Job Description: ServiceNow Architect

Will close to submissions: Monday 10/2 at 10:00am EST
Interviews: Onsite interview(s) required.

 FRANKLIN COUNTY DATA CENTER

         Open Contractor Assignment

Title: ServiceNow Architect

Estimated Length of Assignment: 6 Months           *Assignment may end at any time. 

Overview:

This position will be part of a local team, requiring technical experience in software development to design and implement business processes utilizing the full suite of modules in ServiceNow. Extensive experience in business process analysis is required to work with user community to gather information for process design/improvement, testing, and implementation to ensure efficient business operations.  

Job Responsibilities:

  • Lead all functional and technical aspects of solution delivery including application UI configuration, workflow configuration, development of required specific reporting
  • Interface with global ServiceNow technical teams to successfully implement and support the Enterprise Service Management platform.
  • Prepare and implement all deliverables for processes and workflow design
  • Consults process owners with solution implementation
  • Perform other duties as required

Minimum Qualifications and Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

  • At least five years’ experience with ITSM systems, three years’ experience specific to ServiceNow.
  • Proven experience with architecting in ServiceNow

The Screening Process:

  • At least one onsite technical screening with the FCDC Director. This will include a technical assessment.

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