Job Classification: Technical Architecture Specialist 3 (TAS3)
NFP Rate: $46.73
Interview Process: On-site interviews will be held on 8/22. Please do not submit candidates that cannot interview on this date.
Will Close to Submission on: 8/14/17 at 2:00 PM EST
This position is similar to a Desktop Engineer- MUST be Very Strong with SCCM and Power Shell scripting. One (1) Technical Architecture Specialist 3 (TAS3) with expertise in IT. The TAS3 is request from February 13, 2017 to June 30, 2017 (750 hrs). This will likely be extended
Job Description:
TAS3 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.
This position will function as a highly skilled Service Support Specialist with specific responsibilities that include:
1. Understanding of Desktop Support and Services.
2. Understanding of Active Directory, user authentication and authorization and identify and access management.
3. Uses creativity and innovation to automate and streamline processes and procedures.
4. Understands customer support, likes to work with people and can ensure that the customer is satisfied.
5. Ability to troubleshoot in a high level systematic way. Ability to identify symptoms and research cause. Understands process to test, and put changes in production.
6. Understanding of basic Networking principles, including network troubleshooting for connectivity issues, DHCP, DNS, use of tools like PING, NSLOOKUP and NETSTAT
7. Ability and experience to work with SCCM version 2012. Ability to show others how to use the tools like SCCM.
8. Ability to script with PowerShell 3.0 or above. Scripting abilities should include validation, editing, input and output, including automation to production systems, specifically Active Directory.
9. Ability to learn new tools (Varonis) to clean up and audit unstructured data (user data) and Active Directory and NTFS permissions.
Interview:
During the interview process with the ODPS staff, the resource consultant must demonstrate competence/experience in their specific area(s) of project assignment. The resource’s experience must also be documented for review and verification. Offered resources not showing technical or functional competence/experience will be sufficient reason to reject the Offeror’s proposal. It is the responsibility of the Offeror to pre-screen their candidates to ensure compliance.
General Requirements:
This is canned statement with some info that is added to end of all requests
1. Strong communication/ leadership skills.
2. Strong influence, collaboration and negotiation experience.
3. Ability to collaborate with supporting resources across business and/or functional lines.
4. Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
5. Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines.
6. Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
7. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
8. Must be knowledgeable in the English language/speak clearly and understandably using the English language.
Required Skills
Need Mandatory Requirements/Time
This position is similar to a Desktop Engineer
1. 7 Years SCCM or SMS like experience
SCCM 2012 Experience Required (SCCM 2007 not sufficient)
Advanced understanding of Content Distribution and Management, Maintenance Windows, Queries, Application Deployment, Packaging Deployment, Operating Systems Deployment, LTI and ZTI Operating System Deployment, Microsoft Software Updates, and 3rd-Party Integrations.
Full knowledge of the Operating System Deployment process from design to deployment and the support tools and technology involved (SCCM, MDT, WDS, PXE, Bootable Media, TaskSequences, MSI and MST files, etc.)
STRONG SCCM, OS, AD and Application troubleshooting abilities.
Experience with top level support (no escalation beyond).
STRONG experience in the following tools: MDT, APP-V, InstallShield, Software Repackagers, MSI Tables
Ability to fully script repeatable tasks, Operating System Deployment, Application Installs and configuration changes.
Experience in Windows XP/7/8/10 from an Administrator perspective (not desktop support.)
2. 5 Years PowerShell scripting experience in a production environment
STRONG shell experience in windows (command shell, vbscript, PowerShell.)
Understanding of WMI/CIM.
Experience with Active Directory User and Computer accounts, Security Groups, and group policy objects.
Ability to work on multiple assignments concurrently.
Experience working in a highly distributed environment.
Desired Skills
Need Desired Skills/Time
10 years customer service experience
10 Years Troubleshooting experience
10 years knowledge of networking technologies to include PING, NETSTAT, DHCP, OSPF, DNS, and NSLOOKUP.
12 total years I.T experience.
8 years’ experience with Active Directory.
Contributes to continuous process improvements to increase the efficiency of section.
Excellent communication skills both written and oral.
Certifications A+ series
Certifications in Microsoft
PowerShell 3.0 scripting background.
Certifications in Microsoft tools and technologies
Certification/classes in SCCM
ITIL Knowledge and ITSM Tools
Knowledge of Flexera Corporate Software
